PRIVACY POLICY

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Steven Russell, of EH6 5AZ, UK. Our nominated representative for the purpose of the Act is Steven Russell. In this privacy policy references to ‘we’ or ‘us’ refer to Russell Gardening and Landscaping.

This policy will explain what information we collect about you and how we use it:

At Russell Gardening and Landscaping we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. No third parties have access to your personal data unless the law allows them to do so.

At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information we hold about you. As a matter of course, we will delete your identifiable information if you have not undertaken business with us for a continuous period of 5 years.

We request the minimum level of personal identifying information to run our business effectively. This is data you provide us with, for example, your name, address and contact details. We will never obtain information about you indirectly from sources outside our business. We may store notes with respect to services we undertake to ensure we maintain and exceed our level of service. We consider you have provided consent for us to store personally identifying information based on your receiving of services from us.

Contact:

We may contact you via phone, email or SMS to confirm bookings and discuss work related matters. We consider your having made the booking with us as consent to undertake this activity. You may opt-out at any time.

Recommendations and reviews:

After completing work for you, we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity. You may opt out at any time.

Follow up:

After your project is finished, we may contact you to ensure you are happy with our work, and allow you the opportunity to ask any questions in this regard. We consider your agreement and participation in the service as consent to undertake this activity. You may opt out at any time.

Marketing:

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. You may opt out of receiving marketing material at any time.

You can contact us at contact@russellgardeningandlandscaping.co.uk to:

• Request a discussion about our Privacy Policy

• Request information we have stored about you

• Request we remove all identifying information about you

• Make a complaint

Hyper-links:

You may come across hyper-links on this site. These hyper-links may take you to sites operated by other organisations which you accept we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Russell Gardening and Landscaping.

All design, text, graphics, photographs and arrangement thereof are the copyright of Russell Gardening and Landscaping. Unauthorised reproduction of any of the content of this site without the prior written permission of Russell Gardening and Landscaping is strictly prohibited.